LW Consulting, Inc. (LWCI) comprises experts that dedicate their time to helping leaders meet today’s healthcare challenges. The experts that make up the LWCI team come from various professional walks of life and bring their own experience, knowledge and skills to the table. It is because of these seasoned individuals, we are able to fulfill our mission of “making lives better through worthwhile work.”
As a company that puts people first—our clients and the extraordinary individuals that make up the LWCI team— we are grateful and want to show our appreciation by highlighting the difference they are making in the industry. Here’s your opportunity to learn more about what our experts do and what they love about their profession.
Who is Susan Panek?
Susan Panek is a Senior Consultant in LW Consulting, Inc.’s Post-Acute Care division. Susan joined LWCI, in May, after retiring from the Maryland Department of Health. In her position, she is working part-time, as work demands, from her home in northern Maryland.
What do you do to help LWCI clients?
From my previous position, I brought a client with me who is an Ohio-based nursing facility corporation with many Maryland buildings. I am currently working to add another client a law firm that represents nursing facility operators all over the state in many different kinds of matters. So far, that has taken the form of a retainer through which the client may bring me into any issue or problem they’re encountering. With my thirty-three years of experience in Maryland health policy, regulation and financing, those issues largely concern Maryland Medicaid, where I spent the last twelve years in long term care policy and reimbursement.
What do you enjoy most about the work you do at LWCI?
What I am enjoying most, in the short time since I have started with LWCI, is the collaboration with people from the long-term care field, whom I deeply respect. These team members work together to craft approaches to some long-standing challenges inherent to working with Medicaid and other state regulatory agencies. I am inspired to continue a life-long process of reading and research, at a time when my career in state government has ended, but not my enthusiasm for the work.
What inspired you to get into the business of healthcare consulting?
After I retired, I found that I missed the daily emails asking for help and direction, from both my colleagues and our constituents. I still had and continue to have a passionate interest in the field that keeping at the top of my game. My only hesitation was that I did not want the 40-hour weeks or the daily commute. An attorney friend of mine with a nationwide health care practice, who also happens to be an LWCI client, recommended that I talk with Lisa Wilt, LWCI’s CEO. I instantly came to respect the mission and the ethics of the company and the high standards LWCI sets of its products and advice. Because of these standards, ethics and beliefs, I believe that LWCI and I are a good match.
What is some advice you would give to others starting out in the profession?
Based on my experience, my advice is to come to consulting with a solid body of work and expertise, and the passion to use them on behalf of your clients.