Achieving innovative dining excellence, superior customer service, financial goals and objectives is what sets your dining services program apart from other senior living facilities. When one of these is lacking, it can adversely affect operations and the outcome of food, health and safety inspections.
Having vital systems and procedures in place, as well as a well-trained and properly staffed Dining Services department can increase resident satisfaction, census, morale and revenue. So whether your dining services program is provided in house or by an outsourced management company, LW Consulting is prepared to assess the effectiveness of your dining services department to determine how you can establish a standard of excellence that will provide sustainable results.
LW Consulting can help you:
- Assess proper staffing levels based on the level of service provided.
- Determine if your dining services department is maximizing vendor usage.
- Create cost containment strategies.
- Identify training opportunities for management and staff.
We additionally offer on-going support for your Dining Services program through our unique mentor program where we provide your Dining Services Director with the tools and knowledge to take your program to the next level.
Contact us to see how we can help enhance your dining services program and optimize the staff and resources available to you.