Administrators and Environmental Services Directors who coordinate efforts to improve their facility’s environmental services, increase quality of care and compliance with government standards. Providers who implement routine processes and adopt a plan of operational excellence will also see increases in revenue by eliminating the overhead associated with bad practices.

It’s time to reassess your environmental services program, including your housekeeping, laundry and maintenance departments.

LW Consulting can help you:

  • Increase resident experience and customer satisfaction
  • Develop a cost containment strategy
  • Improve department head and staff  knowledge, utilization and productivity
  • Improve the cleanliness of your community while increasing infection control

We also offer ongoing support through our unique Mentoring Program for continued staff development and coaching for your Environmental Services Director. This program establishes the current capability level of the Environmental Services Director and how LW Consulting will partner with you to develop them into a leader within the community.  See the progress of these departments through documented feedback from LW Consulting.

Contact us to see how we can help improve your environmental services program and optimize the staff and resources available to you.

Whitepaper: A Resident-First Approach to Addressing Environmental Concerns in Senior Living